Job Description

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

The Project Manager supports the development of Cross Business Unit (XBU) processes and procedures to ensure seamless project execution between all of Sotera Health’s entities, affiliates, business Units, and sites globally. Responsible for the development, documentation, and training for XBU processes and procedures.

Essential Functions:  

• Ensure company and project processes are tracked and reported, including updates via CRM Project Card and Timeline (updated no less than weekly).
• Follow defined industry (PMP) and enterprise project management processes.
• Draft and execute project plans that meet company and customer requirements and objectives.
• Schedule and facilitate recurring project, customer, facility, and team meetings.
• Proactively identify project needs by working with facility, functional, and area managers to secure and schedule appropriate resources.
• Assign individual responsibilities within project teams.
• Support consultants and facilities in managing the day-to-day execution of project work.
• Regularly review projects to ensure alignment with scheduled timelines and budget commitments.
• Lead proactive and remediation planning when projects deviate from timelines to ensure commitments are met.
• Ensure clear understanding, communication, and enforcement of project prioritization across the organization.
• Prepare materials and coordinate on-site or virtual customer meetings and visits as required.
• Identify project risks and issues; develop mitigation and resolution plans.
• Manage day-to-day operational aspects of all assigned projects.

Communication

• Effectively communicate relevant project information to internal and external stakeholders.
• Maintain professional written and verbal communication with customers and internal teams.
• Escalate issues appropriately to ensure timely resolution.
• Hold regular status meetings with project teams and customers per defined project cadence.
• Keep project teams informed of scope, timeline, and priority changes.

Minimum Qualifications (Education, Experience): 

• Bachelor’s degree required in Science, Operations, Project Management, or related field.
• Two or more years’ experience managing large, complex projects.
• Two or more years’ experience in operations including sterilization validation experience (Ethylene Oxide, Gamma, EBeam, X-Ray, Etc.) and/ or laboratory operations strongly preferred.
• Medical, pharmaceutical, prefilled syringe, and/or wearable product development experience preferred

Key Skills and Competencies:

• Customer-facing communication and conflict resolution skills
• Project Management (PMP or CAPM Certification preferred)
• Lean and/or Six Sigma (ASQ Certification preferred)
• Demonstrated timeline (build & management), risk mitigation, issue resolution skills 
• Organizational change management experience
• Training and facilitation skills 
• Financial metrics & reporting
• ERP systems (JDE-E1 preferred)
• Customer Relationship Management (CRM) system experience

Travel:

• Travel up to 25%
• With larger amounts of travel required in first 6 month for training purposes.

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.

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