Job Description

Position Overview The Stage Manager is primarily responsible for being the member of the Production Team who owns the development and execution of the cue calling aspects of a show. The Stage Manager will typically be collaborating with a Show Producer but sometimes will be the Show Production Lead of a session. The Stage Manager reports to the Associate Director, Event Production. NOTE: This position is a REMOTE (Hybrid) work location. The ideal candidate can live anywhere in the U.S., but preferably near a major airport due to the frequency of travel for events. Key Job Responsibilities Event Pre-Production Collaborate with the Event Producer and/or Show Producer to create and maintain show production documents (Run of Show, Cue Sheet, Media Grids, Scripts, etc) Attend internal and customer calls as they relate to the ROS or other session elements Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders. If a producer is not involved, act as the client point of contact for all show production elements. Event Collaborate with the Show Producer to run internal and client rehearsals. Own the room once doors are open – managing the operating crew and calling the show. Proactively and independently troubleshoot and resolve production issues as they arise. Collaborate with the Encore Hotel and Technical Teams to ensure customer expectations are exceeded. Maintain documentation and ensure the show team has updated copies Post-Event Attend internal and client debriefs Ensure all documentation is updated and archived Relationship & Team Management Manage and build client relationships across multiple events to bring consistency. Perform other duties as needed for Event Production. Job Qualifications 3-5 years experience with building cue sheets and calling shows. Bachelor’s degree in relevant field preferred Onsite crew management experience Strong client relationship skills, strong written and oral communication skills, and detail oriented Knowledge of hospitality industry Computer proficiency required including MS Office Proficiency in ShoFlo requested but not required. Competency Group Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates Physical Requirements Team members must be able to meet the physical demands in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Note: Physical ability may vary among individuals and may include sitting, standing, walking, stooping, crawling, kneeling, bending, reaching, climbing, grasping, auditory/visual requirements, pushing/pulling, and carrying; the extent and frequency of each activity are described in the full physical requirements documentation.) Work Environment Hotel/convention center environment with moderate exposure to outdoor temperatures and dust. Working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and may be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours, on-call status, days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Up to 75% travel required. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Pay Range: $58,642.00 - $76,235.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. #J-18808-Ljbffr Encore Global

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