Job Description

About the Role

The Water Quality Association (WQA) is hiring a Materials Technical Reviewer to support the Gold Seal Product Certification Program. This research-focused position emphasizes precise technical analysis, cross‑functional collaboration, and clear documentation. You’ll evaluate product information, identify test requirements, interpret results, and verify alignment with applicable standards and accreditation criteria.

If you’re meticulous, standards‑savvy, and motivated by helping teams move projects forward with accuracy and consistency, we’d like to meet you.

Key Responsibilities

Technical Evaluation & Support

• Perform material safety and lead content evaluations for initial certifications, recertifications, and project revisions within the Gold Seal Product Certification Program.
• Review and interpret product data; identify required testing; and perform normalization work related to material extraction testing in accordance with Drinking Water Additives (DWA) standards.
• Provide technical guidance to the Product Certification team to enhance customer experience and keep projects on track.
• Analyze technical nonconformances, assess impact, and recommend effective corrective actions.
• Partner with WQA Laboratory staff and internal stakeholders on product failures, testing challenges, and standards interpretations.

Training & Documentation

• Deliver targeted technical training for internal and external audiences on standards, processes, and evaluation methods.
• Create, maintain, and improve technical documents, forms, and tools that support accurate records and database development.

Operational & Customer Support

• Help teams meet timelines, budgets, and quality expectations across active certification projects.
• Assist with assigned project tasks to address workload fluctuations and program priorities.
• Support clear, timely communication with customers during periods of higher demand or technical inquiry.

Process Improvement

• Collaborate to streamline product review and normalization workflows.
• Identify opportunities to strengthen efficiency, consistency, and clarity in technical review practices.

What You’ll Bring

• Bachelor’s degree in a scientific discipline such as chemistry, materials science, biology, biochemistry, mechanical engineering, environmental science, or a related field.
• Foundational understanding of inorganic and organic chemistry, including basic chemical structures, reactions, and material composition.
• Ability to review and interpret technical documents such as test reports, study summaries, and supplier data for completeness, consistency, and clarity.
• Strong attention to detail and a commitment to following established procedures while checking work for accuracy.
• Effective time‑management and organizational skills, with the ability to balance multiple reviews and meet deadlines.
• Clear written and verbal communication skills, including the ability to document findings, relay technical information, and ask clarifying questions when needed.
• Proficiency in Microsoft Office Suite and familiarity with common document‑handling tools such as PDF/Adobe.

Why Join WQA?

As a Materials Technical Reviewer, you will directly contribute to the consistency and credibility of one of the industry’s most respected product certification programs. Your work ensures that material evaluations are accurate, reliable, and aligned with established standards, strengthening the trust manufacturers’ place in the Gold Seal Program. You’ll collaborate with a knowledgeable team that values technical rigor, process improvement, and clear communication. If you enjoy detailed analysis and take pride in helping maintain a high‑quality certification process, this role offers a meaningful and engaging opportunity.

Ready to Make an Impact?

If you’re looking for a role where your technical expertise truly matters, this is your opportunity. Join us in supporting a certification program relied on by manufacturers across the industry and help ensure product evaluations are consistent, accurate, and standards‑driven.

We encourage you to apply and bring your analytical strengths to a team that values precision, collaboration, and continual improvement.

WQA is an equal opportunity employer.

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