Job Description

Internal Controls Consulting

The Internal Controls Advisory Services team provides objective consulting and advisory services designed to add value and assist management with establishing and maintaining an effective system of internal controls. The team helps Blue Shield of California accomplish its objectives by implementing a systematic, disciplined approach to the evaluation and improvement of risk management and control processes. The Internal Controls Consulting, Consultant will report to the Senior Manager, Internal Controls Advisory Services. In this role you will be responsible for collaborating to strengthen the effectiveness of the organization's controls, drive substantial improvements in overall performance and position our organization for continued growth and success.

Your Work

In this role, you will:

• Partner with business and technology teams to identify, assess, and prioritize key risks, contributing to a dynamic internal controls workplan
• Perform end-to-end internal control assessments, including evaluating control design and effectiveness, analyzing evidence, and documenting processes, risks, and issues
• Translate complex risks into clear, actionable insights through concise reports and presentations for management and stakeholders
• Apply a data-driven, curious mindset to explore automation, analytics, and emerging technologies that enhance control monitoring and advisory insights
• Serve as a trusted advisor by coaching process owners on internal controls and partnering on remediation to drive timely risk mitigation
• Collaborate with IT and business partners to understand system environments, data flows, and dependencies that inform effective control design
• Develop high-quality risk and control matrices, process narratives or flowcharts, and assessment documentation to support advisory and non-recurring engagements

Your Knowledge and Experience

In this role, you will need:

• A bachelor's degree or equivalent experience
• A minimum of 7 years of prior relevant experience
• Internal audit or SOX compliance experience, with a strong understanding of financial and non-financial internal controls and impact to operational processes
• Internal control expertise to develop practical, risk-based recommendations that address process and control gaps; effectively negotiate issues and drive resolution
• Experience in data analytics and visualization tools (e.g., Power BI, Tableau, SQL, or Excel advanced functions) to analyze control and operational data, automate reporting, and support risk monitoring
• Ability to work independently and manage competing priorities in a dynamic and hybrid environment, with experience in the health insurance industry preferred
• CIA or CISA certification preferred

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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