If everything you touch sparkles when you're done, you are the housekeeper we want to put the final polish on our Gables apartment homes. Your main focus will consist of maintaining and sprucing up vacated units to keep them in immaculate condition while other duties include maintaining our leasing office, models, clubhouses and common interior properties. You are also in charge of fulfilling service requests and repairs in a timely and accurate manner. Be prepared to shine, as you hold a vital staff position that helps Gables soar above competitors with excellence in resident customer service.
Perform hands-on duties to ensure vacated units are live-in ready, including but not limited to dusting, cleaning countertops, vacuuming, and mopping tiled areas; 60 to 70 percent of job
Report community safety hazards to supervisor
Adhere to the Gables Standard Operating Procedures
Complete assigned service requests and repairs correctly and in a timely manner
Participate in company training classes and meetings as required
Maintain top-notch customer service relationships with residents, prospects, and coworkers by adhering to the Gables Pledges of Customer Service
Other tasks or duties as assigned by supervisor
Each job duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job's essential functions.
Education
No specific level of education is required
Ability to read and write English for safety and productivity reasons
Ability to accurately perform basic mathematical functions
Professional Experience
No specific level of experience is required
Attendance/Travel
Ability to work any of the seven days of the week, 52 weeks of the year. Our community staffing limitations make it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested.
Ability to travel to company training classes or to work at other communities as requested
On-call, after-hour emergency service may be required, with on-call staff required to live within a minimum distance to the community for efficient response time
Licenses/Equipment
Valid driver's license and current automobile insurance is required
Must provide own reliable vehicle to fulfill job functions
Must know how to use general cleaning equipment and tools, including but not limited to: hand tools, paint equipment, ladders, cleaning chemicals, vacuums, blowers and hoses
Skills
Ability to read, analyze and interpret some forms of information
Efficiency, strong analytical and problem solving skills
Focus on customer service
Ability to meet deadlines that may include late hours and/or weekends as needed
Ability to follow oral and written instructions
Learning and Development
Commit to ongoing professional development and career growth
Career Apparel
Must wear career apparel based on defined company standards
An Equal Opportunity Employer - M/F/D/V.
If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!
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