Epic Clinical Documentation Analyst (Remote) Job at Serigor Inc, Raleigh, NC

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  • Serigor Inc
  • Raleigh, NC

Job Description

Epic Clinical Documentation Analyst (Onsite)

Location: Raleigh, NC Duration: 12 Months with possible extension

The Clinical Documentation (Clin Doc) Analyst supports the Division of State Operated Healthcare Facilities in the ongoing support of the Epic Electronic Health Record (EHR) system

Key Responsibilities

  • Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
  • Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
  • Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
  • Assist with Epic training and at-the-elbow support for clinical documentation users.
  • Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
  • Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
  • Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.

Skill - Required/Desired - Amount - of Experience

Epic Clin Doc certification - Required - 7 Years

Epic implementation or operations support experience - Required - 7 Years

Strong understanding of clinical documentation practices in healthcare settings - Required - 7 Years

Ability to analyze workflow needs and translate them into Epic configuration. - Required - 7 Years

Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred. - Highly desired - 3 Years

Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment. - Required - 7

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