Job Description

Job Description

Job Description

Our mission at Tensorwave Cloud is to build seamless, secure, reliable, and resilient AI infrastructure at scale, eliminating barriers and challenging the status quo to empower builders and support AI innovation.

About the role

We are seeking talented Data Center Technicians at our state of the art Pennsylvania facility. Our Data Center Operations team plays a critical role in achieving our mission of resilient AI infrastructure at scale by setting up new equipment used by our amazing customers to deploy the most advanced workloads on the planet. The ideal candidate will be highly adaptable, technically skilled, and ready to contribute to our mission in a fast-paced and dynamic environment.

This is an on-site role operating on a rotating 12-hour shift schedule (days OR nights), with alternating 3-day and 4-day work weeks.

Responsibilities

• Installation, configuration, and testing up of new data center infrastructure

• Perform maintenance and upgrades ensuring high reliability and performance standards

• Monitor system performance, troubleshoot issues, and implement solutions to maintain and enhance data center operations

• Coordinate with local and remote teams to ensure smooth operations and timely completion of projects

• Maintain meticulous records of installations, maintenance, and repairs, adhering to TensorWave's standards and protocols

• Ensure compliance with safety, quality, and data center management best practices during all on-site activities

• Provide on-site technical support and guidance during critical incidents or outages as part of an on-call rotation

Required Experience

• 2+ years of experience in data center operations, with direct experience in hardware installation, maintenance, and troubleshooting.

• Strong understanding of data center infrastructure, including networking, servers, and storage systems.

• Excellent problem-solving skills, with the ability to work independently in a fast-paced and dynamic environment.

• Effective communication and collaboration skills, with a commitment to working as part of a national operations team.

• Willingness and ability to travel as needed

• Ability to work a rotating 12-hour shift schedule (8AM–8PM or 8PM–8AM), alternating between 3-day and 4-day work weeks on a repeating cycle; candidates must be comfortable with either day OR night shifts as part of standard rotation.

Preferred Experience

• Bachelor’s degree in a technical field

• Relevant technical certifications (e.g., CompTIA, Cisco)

• Experience with GPUs

• Experience with liquid cooling

We’re looking for resilient, adaptable people to join our team—folks who enjoy collaborating and tackling tough challenges. We’re all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions. If you're a driven contributor, we encourage you to explore opportunities to make an impact at Tensorwave. Join us as we redefine the possibilities of intelligent computing.

What We Bring

• Mission driven company

• Competitive Salary

• Stock Options

• 100% paid Medical, Dental, and Vision insurance

• Life and Voluntary Supplemental Insurance

• Short Term Disability Insurance

• Flexible Spending Account

• 401(k)

• Flexible PTO

• Paid Holidays

• Parental Leave

• Mental Health Benefits through Spring Health

We’re looking for resilient, adaptable people to join our team, people who believe in the mission and think at massive scale. The solutions that worked on a handful of devices will not work at Exascale. Be prepared to be pushed daily, to learn a lot, and literally build the future. 

Tensorwave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, national origin, or veteran status.

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