Job Description

Call Center Representative

Do you have stellar communication skills and a drive for growth? Luxury Bath NJPA of Hamilton, NJ is hiring for our Call Center! Our call center focuses on educating potential clients and scheduling free in-home bathroom remodeling consultations with a member of our sales team, no cold-calling or selling!

$18-$26 hourly, plus commissions.

***This position is NOT Remote. Our office is located in Hamilton, NJ.

Responsibilities:

• Engage potential customers in helpful and informative conversations about Luxury Bath's products and services.
• Schedule high-quality appointments for our sales team by identifying and qualifying prospects.
• Educate homeowners about the benefits of Luxury Bath, addressing basic questions with confidence and clarity.
• Meet or exceed daily and weekly appointment-setting targets while maintaining a professional and friendly demeanor.
• Work collaboratively with the sales team to ensure smooth transitions and high closing rates.

Qualifications:

• Positive attitude and self-motivation to achieve and exceed targets.
• Strong communication and interpersonal skills with the ability to connect with diverse homeowners.
• Comfortable making outbound calls and handling objections with professionalism.
• Ability to work independently and thrive in a performance-based environment.
• A passion for helping homeowners customize their bathroom for style or functionality.
• Strong computer use skills are a plus!

Benefits:

• Full time employees are eligible for medical, dental and vision benefits
• Long- and short-term disability benefits
• Hourly rate plus commissions
• Career advancement opportunities
• 401K Distributions with Company Match
• 5 Weeks of PTO, including our Paid Holidays
• MetLife Life Insurance Policies
• Pet Insurance
• Shopping discounts, and more!

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