Administrative Assistant Job at California Motorsports Group, Hayward, CA

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  • California Motorsports Group
  • Hayward, CA

Job Description

Administrative Assistant

East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full-time Administrative Assistant to support our management team, with a primary focus on the Sales Department, followed by the General Manager, Service, and Parts departments.

We represent the following brands in our East Bay location: Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, and CF Moto.

We value long-term relationships with our customers and are seeking candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills.

Qualifications
  • Proficiency in Excel, Word, and general computer literacy required
  • Bilingual (Spanish) preferred
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Comfortable handling confidential information
  • Problem-solving mindset with willingness to learn new systems and processes
Key Responsibilities

(Primary focus on Sales support, with additional support to GM, Service, and Parts as needed)

Sales & Administrative Support:
  • Provide administrative support primarily to the Sales Manager and sales team
  • Answer, screen, and direct incoming phone calls
  • Track incoming calls using Excel
  • Greet customers and direct them to the appropriate department
  • Assist customers in person and over the phone
  • Learn and support sales and delivery processes; coordinate with delivery driver to ensure timely and accurate deliveries
  • Maintain CRM system and update customer information in real time
  • Maintain showroom displays and sales materials
  • Develop familiarity with product lines
General Administrative Duties:
  • Perform clerical duties such as filing, photocopying, scanning, and data entry
  • Organize office processes and maintain accurate records
  • Support managers across departments as needed (GM, Service, and Parts)
  • Handle general office requests and assist with day-to-day operations
  • Operate office equipment including printers, scanners, and fax machines
Service & Parts Support (as needed):
  • Assist with greeting service customers and scheduling appointments
  • Provide basic support with service documentation and customer communication
  • Help coordinate parts orders and track items when needed
  • Support service team with administrative follow-up tasks
Benefits
  • Medical, dental, vision, life, accident, hospital, and critical illness insurance
  • 401(k)
  • Paid Time Off (PTO)
Job Type

Full-time

Job Tags

Full time, Work at office

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