Job Description
Account Manager
Overview
Account Manager must be familiar with operations of branch office including all phases of
lending, collecting, and direction of office staff.
Responsibilities
Maintains office cash with accuracy and security.
Solicits for new or renewed customer business on every contact.
Receives loan payments and posts to customer accounts.
Prepares and processes loan applications; closes approved loans.
Achieves account gain through proven loan judgement and effective customer
solicitation.
Ensures compliance with state and federal lending regulations and Company policies.
Ensures prompt completion of loan process.
Minimizes delinquent debt through collection activities both by verbal and written
communication.
Ensures compliance with company record-keeping procedures.
Prompt and regular attendance is required.
Qualifications
Prior experience with customer service
Knowledge of state and federal lending regulations
Effective communications skills, verbal and written.
General math and money handling skills; ability to count cash accurately.
Ability to obtain license, certification, and/or governmental approval to provide
ancillary products and services, as applicable.
Valid driver’s license and daily access to a reliable automobile for business use
Computer literate with ability to operate a ten-key calculator.
This position works in an office and consistently operates a computer and other office
productivity machinery, such as a calculator, copy machine, and computer printer.
This position frequently operates a standard telephone.
This position may require driving, and may require walking on uneven ground,
climbing small stairs.
Requires the ability to communicate verbally and in writing.
Completion of training period as Customer Service Representative with previous
finance experience.
High school diploma or equivalent
Company Description Austin Finance is a small consumer loan company. We make installment loans from $100 to $1800 with short term installments from 6 to 12 months.
We help those that have bad credit to rebuild their credit.
Austin Finance is a small consumer loan company. We make installment loans from $100 to $1800 with short term installments from 6 to 12 months.\r\nWe help those that have bad credit to rebuild their credit.
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